Copia Kenya, an eCommerce platform based in Nairobi, recently won the “Best eCommerce Team Award” at the Kenya eCommerce Awards.
The award recognizes Copia Kenya’s outstanding team effort in delivering a seamless online shopping experience for customers in Kenya.
Let’s take a closer look at the success story of Copia Kenya.
Background and Vision
In 2013, the founders of Copia Kenya established the company with a mission to bridge the gap between Kenya’s urban and rural markets.
The platform enables customers in remote areas to access a wide range of products, including groceries, electronics, and household items, through convenient online shopping experience.
Copia Kenya’s vision is to create a sustainable and inclusive eCommerce ecosystem that benefits all Kenyans, regardless of their location or socio-economic background.
Innovative Business Model
Copia Kenya built its business model on a unique supply chain system that leverages existing transportation networks to deliver products directly to customers’ doorsteps.
The platform partners with local transport companies to deliver products to more than 2000 pickup locations across Kenya.
This approach has enabled Copia Kenya to reach customers in even the most remote areas, where traditional eCommerce platforms cannot operate due to logistical challenges.
Copia Kenya has earned a reputation for its customer-centric approach to eCommerce.
The platform offers variety of payment options, including mobile money and cash on delivery.
Copia provides super customer support, with dedicated team that is available to assist customers with any questions they may have.
The hard work and dedication of Copia Kenya’s team is attributable to the platform’s success.
Copia Kenya’s diverse team ensures customers receive the best shopping experience through collaborative efforts of logistics, software, and customer service.
Copia Kenya’s team’s commitment to the company’s mission and vision drives the platform’s growth and success.
Shopping on Copia Kenya
Here are the steps you need to follow:
- Visit the Copia Kenya website at https://copia.co.ke/ and sign up for a free account.
- Browse through the categories to find the products you want to purchase, including groceries, electronics, and household items.
- Add the items to your cart by clicking the “Add to Cart” button.
- When you have added all the items you want to buy, click on the shopping cart icon at the top right corner of the page to review your cart and make any necessary adjustments.
- Proceed to the checkout page, where you will be prompted to select your delivery location and payment method.
- Enter your payment details and review your order before submitting it.
- Once your order is confirmed, you will receive an email with the details of your purchase, including the expected delivery date and time.
- Sit back and relax as Copia Kenya handles the delivery of your order right to your doorstep.
With Copia Kenya’s convenient online shopping experience and reliable delivery service, you can shop for all your favorite products from the comfort of your home, regardless of your location in Kenya.
Copia Kenya’s win at the Kenya eCommerce Awards is a testament to the platform’s customer-centric approach, and dedicated team.
The platform has made significant strides in bridging the gap between Kenya’s urban and rural markets in the region.
Copia’s vision of creating a sustainable and inclusive eCommerce ecosystem is slowly becoming a reality, and we can expect more.