CityWalk Kenya eCommerce

City Walk – Winner of the “Footwear Shop eCommerce Award 2022”

City Walk is a Kenyan online retailer that specializes in providing a wide range of high-quality, comfortable, and unique footwear for men, women, and kids.

City Walk Nairobi Kenya

Since its founding in 2013, the company has become a leader in the Kenyan footwear market.

City Walk won the “Footwear Shop eCommerce Award 2022” at the Kenya eCommerce Awards in 2022, recognizing its outstanding online store.

In this article, we will take a closer look at City Walk’s online store and why it deserved to win the award.

A User-Friendly Website

City Walk’s online store is designed to be user-friendly, making it easy for customers to browse and purchase their favorite footwear.

The website has a modern and clean layout, with simple navigation that helps customers find what they are looking for quickly.

The website’s search function is also easy to use, allowing customers to search for specific products by brand, style, or size.

City Walk Footwear eCommerce Store
City Walk Online Shop

Shopping at is easy and convenient.

Here’s a step-by-step guide to help you get started:

  1. Visit the website

    The first step is to visit the City Walk website at The website is user-friendly and easy to navigate.
  2. Browse the products

    Once you’re on the website, you can start browsing the different categories of footwear. You can also use the search bar to find specific products by brand, style, or size.
  3. Add products to your cart

    When you find a product you like, simply click on it to view the product details. If you decide to purchase the product, click the “Add to Cart” button. You can continue shopping and adding items to your cart until you’re ready to checkout.
  4. Review your cart

    Before checking out, review the items in your cart to ensure that everything is correct. You can also remove items or change the quantity of items in your cart.
  5. Checkout

    When you’re ready to checkout, click the “Checkout” button. You will be prompted to enter your shipping and billing information. You can also apply any discount codes or gift cards at this stage.
  6. Place your order

    After entering your information, review your order details one last time. If everything is correct, click the “Place Order” button to complete your purchase.
  7. Track your order

    Once your order has been processed, you will receive a confirmation email with your order details. You can track your order using the tracking information provided in the email.

If you have any questions or concerns during the shopping process, City Walk’s customer service team is available to assist you. You can contact them through the website’s chat function or by email or phone.

A Wide Selection of Products

City Walk’s online store offers a wide selection of products, including sneakers, sandals, formal shoes, boots, and more. The company stocks some of the world’s leading footwear brands, including Nike, Adidas, Clarks, and Hush Puppies.

Customers can browse through the different categories of footwear or search for specific products, making it easy to find the perfect pair of shoes.

Competitive Prices and Discounts

City Walk offers competitive prices on all its products, with discounts available on many items. The company frequently offers promotions and deals, making it easy for customers to save money on their favorite footwear.

In addition, the company offers free shipping within Kenya for orders over KSh 5,000, making it easy and affordable for customers to get their footwear delivered straight to their door.

Responsive Customer Service

City Walk is committed to providing excellent customer service to its customers. The company has a dedicated customer service team that is available to answer any questions or concerns that customers may have. The customer service team is responsive and helpful, making it easy for customers to get the assistance they need.


City Walk’s online store is a user-friendly platform that offers a wide selection of high-quality footwear at competitive prices.

The company’s excellent customer service and dedication to providing the best online shopping experience make it a deserving winner of the “Footwear Shop eCommerce Award 2022.”

If you’re looking for comfortable and unique footwear, be sure to check out City Walk’s online store at

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