Cake City Online Store

Cake City Wins the Cake Shop eCommerce Award 2022

Cake City: The Ultimate Destination for Cake Lovers in Kenya

Cake City specializes in creating cakes for weddings, birthdays, and corporate events, among other occasions, in Kenya.

The bakery recently won the Cake Shop eCommerce Award at the 2022 Kenya eCommerce Awards. The eCommerce Award acknowledges Cake City’s exceptional platform that simplifies cake ordering and delivery from customers’ homes.

In this blog post, we’ll take a closer look at Cake City and what makes it stand out.

About Cake City

If you’re a cake lover in Kenya, you’ve likely heard of Cake City. Since its establishment in 2012, Cake City has gained popularity for its delectable cakes, superb customer service, and innovative eCommerce.

Cake City uses superior ingredients to craft exquisite, customized cakes that satisfy customers’ palates while being visually pleasing. With 13 locations in Kenya, Cake City has made it easy for customers to access their products and services.

Delicious Cakes for Every Occasion

Cake City’s broad cake variety like vanilla, chocolate, and red velvet, and unique flavors like lemon blueberry and Oreo.

Be it a birthday, wedding, or other special occasion, Cake City has the perfect cake for you. Cake City bakes its cakes to perfection using fresh ingredients, providing a mouthwatering experience with every bite.

Seamless Online Ordering

Cake City Online Store

Cake City’s eCommerce platform is a critical factor in its success, streamlining the cake ordering process for customers. The website is user-friendly, and the ordering process is simple and straightforward.

At Cake City, customers can select from various flavors, sizes, shapes, and even add their unique decorations and messages. Orders can be delivered to any location in Nairobi, making it easy to get your cake wherever you are.

Placing an order on Cake City’s website is quick and easy. Here are the steps to follow:

  1. Visit Cake City’s website at
  2. Browse through the available cakes by clicking on the “Shop” button on the menu bar.
  3. Select your preferred cake and click on “Add to Cart”.
  4. Once you have added all your items, click on the “Cart” button to view your order.
  5. Review your order to ensure that everything is correct, including the cake flavors, sizes, and quantities.
  6. If everything is correct, click on the “Proceed to Checkout” button.
  7. Fill in your personal information, including your name, delivery address, and phone number.
  8. Select your preferred delivery date and time.
  9. Choose your preferred payment method (you can pay via M-Pesa, credit/debit card, or cash on delivery).
  10. Review your order once more to ensure that everything is correct.
  11. Click on the “Place Order” button.

And that’s it! Your order will be processed, and you’ll receive a confirmation message with your order details.

Upon order confirmation, Cake City’s team will craft and deliver your cake. The cake will be delivered to the location you specified on the scheduled date and time.

If you have any questions or concerns during the ordering process, contact Cake City’s customer service team for assistance.

Exceptional Customer Service

At Cake City, the customer is king. The staff are friendly and knowledgeable, and they go above and beyond to ensure that every customer is satisfied.

From the moment you place your order to the moment your cake is delivered, you can expect exceptional customer service. If you have any questions or concerns, the Cake City team is always available to assist you.


Cake City’s success at the Kenya eCommerce Awards is a testament to its commitment to quality, innovation, and customer satisfaction.

Cake City is a must-visit shop for cake enthusiasts due to its cakes, flawless online ordering, and superior service.

If you haven’t tried Cake City yet, what are you waiting for? Place an order today and experience the magic for yourself!

About the Author

Leave a Reply

Your email address will not be published. Required fields are marked *

You may also like these